Before you drop us an email, please kindly check the list of frequently asked questions below. You might find an instant answer and save yourself a lot of time.
If, however, you do not find your answer, please email us at firstname.lastname@example.org
The free assessment identifies gaps, weaknesses and strengths in pupils’ knowledge of the subject you request.
The free assessment can take anywhere between 30 - 40 minutes and is conducted online by our specialist experienced tutor.
After the assessment you can talk directly with the tutor. Discuss the result and follow-up sessions. The assessment results help us design a personalised learning program for the pupil.
The maximum number of pupils a tutor will teach in a personalised tuition plan is four. Each pupil studies at their own pace with a tailored learning plan based on their assessment result.
The pupil usually studies separately in breakout rooms. Occasionally, the tutor may decide to work with other pupils in the session for increased engagement and activity.
Tuition times are flexible depending on the tutor and pupil's availability.
You book the lessons directly with the pupil's dedicated tutor.
Lessons can be re-booked if the pupil cannot attend. Please provide at least 48 hours' notice to your child's tutor either by email or text message.
The pupil's dedicated tutor will re-book the scheduled lesson for another day.
Please ensure that the pupil has logged in to their virtual class room 5 minutes before the session start time. As the session will end at the given time. No refund will be issued or extra session delivered for the missed time.
The tutor will inform you and rebook the lesson within one calendar month.
It takes one to two weeks to book your first tuition session following your initial inquiry and the pupil completing the free assessment, subject to the availability of the tutor and your acceptance of Alphareach terms and conditions.
Yes, the tutor will set homework for the pupil. It is to help consolidate and practice what they have learned during their session.
Yes, tutor support depends on the course type and duration. Please check the course description page for further details.
Mastery-based learning is an approach which, aims to ensure that the pupils have mastered key concepts before moving on to the next topic.
At its core, mastery learning enables students to rigorously practice essential skills and learn key terms, facts or formulas associated with that particular topic.
Master Your Skills courses are particularly suitable for pupils between ages 10 to 16 who needs to improve and consolidate their skills and understanding of a given topic.
Concept-based learning is based on understanding the key concepts and the central ideas of a given topic.
At its core, concept-based learning enables students to learn through investigation and reasoning.
Concept-based learning courses are particularly suitable for pupils who enjoy learning through investigation. Keen to uncover relationships among concepts and apply them in novel ways.
Ideally suitable for pupils over 11 years of age.
Yes. The pupil can enrol on any course.
Free courses are self-paced. Please note tutor support is not available.
- A good solid internet connection.
- A reliable computer and a laptop. Please note: a tablet or a smartphone is not a suitable device to use.
- A suitable browser - We strongly recommend Google Chrome
- A pen and paper or a notebook to make notes.
- A quiet study area is preferred.
Registration, Accounts and fees
We provide a personalised, flexible, affordable interactive online tuition service.
We provide tutor-supported courses that monitor, mentor and guide the learner.
Most importantly, our course content emphasises the 3R's - reading, writing and arithmetic at all levels and incorporates the 5C's - character development, critical thinking, creativity, communication, and collaboration.
A parent, a responsible adult or a school teacher must register pupils under 18 years.
- You fill out our form on the registration page to create an account.
- We use this information to generate the pupil's user ID and password.
- We will email you the login information and link.
- You log in using these details.
- Select the course you want to enrol the pupil in and make the payment.
Parents can choose the course they want their children to take.
The teacher can choose the course and enrol the pupils.
Click here if you want to register.
We do not ask the pupil to forward his/her phone number, email address, or home address.
Fill out the free assessment booking form.
This free assessment booking form must be filled and submitted by a parent/guardian or a school teacher.
Please note we will communicate with you using the email address you have provided.
Qualifications and Experience
To become an online tutor with Alphareach:
You need to be knowledgeable about the subject you wish to teach. You need to know the curriculum requirements and syllabus for the level you like to teach. You need to be qualified up to diploma level or equivalent in the field.
You must be interested in learning and have a passion for teaching.
An important skill to have is a good aptitude for formatting word-processed documents, managing computer files and an ability to create engaging presentations.
The skill to edit and embed images and videos.
Managing and using spreadsheets is advantageous.
It is advantageous if you have teaching experience or are a private tutor.
If you do not have any teaching experience but want to tutor, we are happy to help you train as a tutor, as long as you are committed to teaching.
Here is a checklist to help you get ready for online lessons.
- A laptop or desktop computer.
- A wired headset. Apple Earphones and Bluetooth devices (like AirPods) are not suitable. It may disrupt the audio and lead to echo or a lack of audio.
- A webcam - your device will already have a default camera built-in. Please note: All tutors must use their webcam at least in the first lesson.
- Strong internet connection.
- A compatible browser.
- Graphics tablet – recommended though not essential.
You need to be able to use and be familiar with virtual platforms such as BBB, Blackboard, zoom or Microsoft teams. Understand your browser settings.
Yes, a valid DBS certificate is required for tutors based in UK.
Please fill out the following headings:
- The subjects and levels I tutor
- My teaching philosophy
- My teaching experience
- My qualifications
- My achievements (optional)
- My interests, any voluntary work (optional)
- Your photo (recommended)
Remuneration and Bookings
Your earning potential depends on the hours you teach, the number of students you teach and the fees you charge.
For Tuition Lessons
- You receive full pay for the first two months of the revenue earned.
- You contribute 5% of the revenue generated from each session taught after the first two months.
As a Course Tutor
You receive 30% of the revenue.
As a Course Creator
You receive 30% of the revenue.
As a Course Creator and Tutor
You receive 60% of the revenue.
You invoice Alphareach for the lessons taught on the last date of each calendar month or the 1st week of the following month.
Alphareach shall pay you by direct bank transfer within three working days of receiving the invoice.
To book or reschedule the tuition lessons, you must contact the parent/guardian of the pupil directly. You must not contact the pupil directly if they are under eighteen years of age.
The topic-based and subject-based courses times and dates are booked in advance.
We expect tutors to be punctual and fully committed to the work they do. Though, there may be unavoidable circumstances that may cause delay or unable to deliver your scheduled lesson.
If you cannot deliver a booked lesson, we recommend you reschedule the session notifying the customer and Alphareach. The customer will get a refund for any paid session if you are unable to reschedule the session.
Sometimes things crop up, and you have to rearrange the lessons.
Our cancellation policy ensures that students have flexibility and continuity with their learning, and the tutors have protection against last-minute changes.
For tuition lesson
Parents/teachers notify the tutor to cancel the lessons as early as possible or at a minimum of 48 hours before the scheduled date and time.
As a dedicated tutor, your priority is to reschedule the missed appointment for a convenient time.
For course lessons
These lessons are on a monthly subscription. You may invite the pupil to attend any other sessions at your discretion.